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Privacy Policy
This privacy policy describes how Hot Door uses and protects information that customers give to Hot Door when using this website. Hot Door values customer privacy and will only use contact information in accordance with this privacy statement. Hot Door may change this policy from time to time by updating this page.
What Hot Door Collects
Hot Door collects name, email address, shipping address, billing address and phone number. Email addresses are used to identify customers to recover their purchased software information including product versions and license codes. Email is the primary means of communication between Hot Door and customers to inform of product upgrades and services related to Hot Door, including market research. Credit card information used during the purchase process is not stored by Hot Door. If a customer registers a Hot Door product that is purchased through another source, Hot Door collects the product information, serial number, and customer contact information including email address.
How Hot Door Uses the Information Gathered
Hot Door requires this information to provide better service, in particular, for internal record keeping, occasional notifications about promotions, products and services affiliated with Hot Door, or communication with customers for Hot Door market research purposes that benefit the customer. Email notifications include the option for removal from direct mail or electronic communications. Hot Door does not share customer information with anyone except in the case where a product is purchased from Hot Door that is owned by another company in order to keep the customer informed of product updates or eligible for free technical support. Hot Door may also be required to release customer information to legal authorities in cases such as suspected fraud or debt collection.
Security
Hot Door is committed to ensuring that customer information is secure. In order to prevent unauthorized access or disclosure, Hot Door has suitable physical, electronic and managerial procedures to safeguard and secure the information collected online.
Cookies
A cookie is a small file which asks permission to be placed on the computer's hard drive. The cookie helps analyze web traffic or recognizes when a particular site is visited. Cookies allow web applications to respond to individuals. The web application can tailor its operations to certain needs, likes and dislikes by gathering and remembering information about user preferences. Hot Door uses cookies to identify which items are put into the online shopping cart. This information is used only for purchasing products on the Hot Door online store and then the data is removed from the system. Hot Door also uses cookies to identify which pages are being used. This helps Hot Door analyze data about web page traffic and improve the website for customers. A cookie does not provide access to any computer or personal information, other than the data shared by the customer. Most web browsers automatically accept cookies, but browsers can be modified to decline cookies if preferred. This may prevent access to many features of the Hot Door website.
Links to Other Websites
Hot Door contains links to other websites of interest which are out of Hot Door control. Hot Door cannot be responsible for the protection and privacy of any information revealed by visiting such sites and such sites are not governed by this privacy statement. Customers should exercise caution and look at the privacy statement applicable to the website in question.
Pricing and Availability
Product pricing and product availability on the Hot Door website are subject to change without notice. Planned ship dates mentioned in reference to future products are estimated ship dates only and not guaranteed.
Terms and Conditions
These Terms and Conditions of Use apply to the Hot Door, Inc. web site located at www.hotdoor.com. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Hot Door’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, do not use the website.
Hot Door reserves the right to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes, and your constant use of this Web Site after the posting of any notice of a change in the Terms shall constitute your acceptance to be bound by any such changes. You agree completely to these Terms by accessing this Web Site and/or by accepting any information from this Web Site. As long as you comply with these Terms of Use, Hot Door presents you with anon-exclusive, non-transferable, limited right and license to access and use of this Site.
Neither Hot Door nor any third parties provides any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and Hot Door expressly excludes liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which Hot Door shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to Hot Door, Inc. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that Hot Door endorses the website(s). Hot Door has no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of California and the United States.
Updating Information
Customers can easily update or delete contact information and change options for email communications by contacting Hot Door:
Toll-free (US and Canada): 1-888-236-9540
Outside US and Canada: 1-949-280-3010
Email: knock@hotdoor.com
Mail: PO Box 1508, San Juan Capistrano, CA 92693